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Over the past decades, SAMHAMMER has successfully developed into a highly innovative technology and service excellence partner. The company provides services in the areas of AI-assisted service centers and IoT lifecycle management. As part of the optimization of customer service centers, the approximately 500 SAMHAMMER employees focus on solution modules such as AI-powered assistants, knowledge logistics platforms, bots and intelligent self-services. The in-house developed digital service platform METIS, the technological core of the AI-supported service center, is based on comprehensive software and AI capabilities and forms the basis for the operation of the solutions. Its loyal customer base includes market-leading SMEs and corporate customers from various sectors such as retail, automotive, mechanical and plant engineering, IT, financial services and healthcare (eHealth).

Klaus Weinmann, CEO & Co-Founder of PRIMEPULSE SE: “With SAMHAMMER, we warmly welcome an established AI company in the German market to our IT portfolio and look forward to working together. With our specialized teams and our network access to the IT industry, we are ready to drive expansion and technological development even further and take growth to the next level together.”

The SAMHAMMER management will remain on board and continue to play a key role in the company and its successful development.

Thomas Hellerich, CEO of SAMHAMMER: “We are delighted to have PRIMEPULSE at our side as an entrepreneurial partner that supports our vision of becoming Europe’s leading provider of AI-assisted services. Together, we are in a position to significantly shape the transformation towards AI-based service excellence for market-leading companies and SMEs.”

About SAHAMMER
SAMHAMMER is a solution provider for AI-assisted service excellence and, with around 500 employees, offers innovative cross-industry solution modules such as AI-powered assistants, knowledge logistics platforms, dialog bots and intelligent self-services. For IoT devices, SAMHAMMER provides highly efficient processes for the retail, eHealth, finance and IT security sectors with rollout management and AI-assisted maintenance. Innovation, sustainability and customer focus – SAMHAMMER is firmly committed to investing in AI solutions based on these values and combines this with the vision of becoming one of the leading providers of AI-assisted services in Europe.

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To the press release of STEMMER IMAGING AG.

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glueckkanja is a pioneer in the cloud with more than 25 years of experience in the Microsoft technology landscape. The unique combination of standardized cloud managed services (Managed Workplace, Managed Azure), its own Cloud Security Operations Center (Managed Security) and its own technologies and SaaS solutions (“companion products”) makes glueckkanja one of the leading Microsoft Public Cloud Partners in Europe. With numerous specializations and a wide range of Microsoft Solutions Partner Designations, the company is one of Microsoft’s top partners in Germany, has been named Microsoft Worldwide Partner of the Year eight times, most recently in 2024, and has been at the top of the ISG Microsoft 365 Germany quadrant for years. In addition, glueckkanja is considered a top employer for medium-sized companies with 4.8 out of 5 points in the kununu employee rating. The visionary management team around CEO & Co-Founder Christian Kanja and the team of around 180 people live a unique corporate culture that attracts outstanding experts. The total of eight Microsoft MVPs (Most Valuable Professionals) on the glueckkanja team highlights the remarkable level of expertise in highly relevant areas such as security.

With the support of PRIMEPULSE, the consistent development of the Managed Services (Workplace, Security, Azure) and companion products as well as the international expansion of the company have been successfully driven forward in recent years. With offices in Germany, Austria, Spain and Australia, the global team offers customers a global presence and highly available services in business-critical areas.

Klaus Weinmann, CEO & Co-Founder of PRIMEPULSE, comments: “As IT investors, we have accompanied glueckkanja on its growth path with heart and soul. We would like to thank the entire team for their outstanding commitment and fruitful partnership. With our PRIMEPULSE approach of accompanying the portfolio companies as a strategic advisor and sparring partner, we were able to provide the right impetus and are delighted to have found a renowned new majority shareholder for glueckkanja in Norvestor, with whom the extremely successful development can be continued.”

Following the sale of the majority stake, the entire glueckkanja management team will remain on board and will also continue to be invested in the company.

Christian Kanja, CEO & Co-Founder of glueckkanja, adds: “We would like to express our special thanks to the PRIMEPULSE team, especially Klaus Weinmann and Stefan Fritz. PRIMEPULSE’s setup, which combines successful entrepreneurship, IT industry and investment expertise, has always been very valuable to us and has strengthened our leadership position. I am now looking forward to working with Norvestor, who have a strong track record in internationalizing IT companies while putting Nordic values and corporate culture at the forefront.”

About glueckkanja
glueckkanja, a renowned Cloud Managed Service Provider, is a Microsoft partner offering comprehensive cloud solutions. With a unified blueprint approach, glueckkanja uses Infrastructure as Code to transition and support customer infrastructures to the cloud. The service offerings include workplace integration and management for Microsoft 365, Azure infrastructure modernization and management, and 24/7 managed security services via its Cloud Security Operations Center.

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